Welsh Speaking Customer Service Advisor

Pertemps Managed Solutions provided pay range

This range is provided by Pertemps Managed Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Pertemps Managed Solutions

Cardiff (hybrid) | £15.04 per hour | 37 hours/week | Until 31st March 2026

Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high‑quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience.

What you’ll do:

• Handle a wide range of enquiries and transactions
• Deliver excellent service across multiple channels
• Support continuous improvement in customer service

What you’ll need:

• Fluent Welsh speaker with strong communication skills
• Experience in a customer‑facing, multi‑channel environment
• Confident using CRM systems and Microsoft applications

Seniority level

Associate

Employment type

Temporary

Job function

Customer Service

Industries

Government Administration