Driver Training Manager

We're seeking an experienced Driver Training Manager to lead and develop our driver training function. You will be responsible for delivering a high-quality training programme that develops safe, professional and customer-focused drivers across the business.

You’ll lead a team of Driving Instructors, Training Officers and Training Coordinators to shape the driver training strategy, improve driving standards and ensure we have a continuous pipeline of skilled drivers to support operational requirements.

Key Requirements:

• Lead, coach and develop the Driver Training team to deliver high performance and excellent training outcomes
• Develop and implement a driver training strategy aligned with operational and business objectives
• Oversee the delivery of driver induction, CPC, theory testing, practical training and customer service programmes
• Plan and allocate training resources, instructors, vehicles and facilities to meet operational and recruitment demands
• Ensure training activities are delivered efficiently, meeting quality standards, operational demands and performance targets
• Monitor driving standards, training effectiveness and productivity using data and feedback to drive continuous improvement
• Identify training needs and implement effective learning interventions using operational data, performance trends and stakeholder feedback
• Manage training budgets, resources, fleet requirements and external training providers to ensure value for money
• Ensure Driver CPC, theory testing and practical training activities meet regulatory requirements and are maintained to audit ready standards
• Build strong relationships with internal stakeholders and external partners to support training and recruitment initiatives
• Develop the Driver Training School as a centre of excellence delivering high-quality training services across the wider business

What we're looking for:

• Proven experience in a training, learning & development or operational training role
• Strong people management experience including coaching, performance management and team development
• Experience conducting training needs analysis and designing effective training programmes
• Excellent planning, organisation and resource management skills
• Strong facilitation, presentation, stakeholder management and project management skills
• The ability to understand operational challenges and deliver training solutions that drive business results
• Strong IT skills including Microsoft Office

Desirable

• CIPD or other training qualifications
• Experience with Driver CPC, City & Guilds or BTEC programmes
• Coaching experience
• Experience working within a transport, safety critical, technical or unionised environment

Benefits:

• We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
• Staff Travel Pass
• Nominee Pass after three months of service
• Cycle to work scheme