Customer Care Manager: Lead Aftersales & Service Team
Job Description & Overview
Our client in Maidstone is seeking an experienced Customer Care Manager for the Main Dealer Aftersales Department. You will lead the front-of-house Aftersales operation and a team of four Service Advisors to deliver outstanding customer experiences.
With at least 1 year in the motor trade, you will handle customer care and escalations, drive customer satisfaction KPIs and contribute to continuous improvement across the service department.
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Key Details
- Date Posted: 02 Oct 2026
- Location: maidstone
- Employment Type: Permanent
- Category: Management & Operations, Other
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Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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