Freight Operations Coordinator
Job Description & Overview
<p class="text-muted mb-3">I am seeking a Freight Operations Controller for a permanent role near Horsham, West Sussex.</p>
<p class="text-muted mb-3">Previous UK based freight forwarding experience is ESSENTIAL for this role.</p>
<p class="text-muted mb-3">The business offers bespoke multi-modal shipment solutions, storage & packaging services, industry expertise and prides themselves on cultivating long-term customer relationships.</p>
<p class="text-muted mb-3">The successful Freight Operations Controller will assist in fulfilling all customer</p>
<h5 class="fw-bold text-success mt-4 mb-3">requirements and Coordinate Air, Road and Sea Shipments to/from the UK and Cross Trade moments from start to finish.</h5>
<p class="text-muted mb-3">A love of providing bespoke shipping solutions and engaging with customers and all others involved in the shipping process is essential!</p>
<p class="text-muted mb-3">Role: Operations Controller - Logistics industry</p>
<p class="text-muted mb-3">Location: Near Horsham, West Sussex</p>
<p class="text-muted mb-3">Hours: Full-time, Monday - Friday (08:30-17:30)</p>
<p class="text-muted mb-3">Main responsibilities:</p>
<p class="text-muted mb-3">Support the operations team in fulfilling all customer</p>
<h5 class="fw-bold text-success mt-4 mb-3">requirements.</h5>
<p class="text-muted mb-3">Coordinate Air, Road and Sea Shipments to/from the UK and Cross Trade movements from start to finish.</p>
<p class="text-muted mb-3">Ensure accurate billing and strong commercial judgement on margins per customer.</p>
<p class="text-muted mb-3">Accurately complete job files and book jobs onto the internal system.</p>
<p class="text-muted mb-3">Update track/trace customer portals on relevant jobs ensuring accurate data entry and milestone reports via email.</p>
<p class="text-muted mb-3">Prepare and present quotations for projects, ad-hoc and regular movements.</p>
<p class="text-muted mb-3">Ensure 100% compliance in everything you do.</p>
<p class="text-muted mb-3">Assist the operations team in the on-call rota. This is shared equally between the staff and is paid in addition.</p>
<p class="text-muted mb-3">Assist with pick/pack/distribution related activity (manual)</p>
<p class="text-muted mb-3">Ideal candidate profile:</p>
<p class="text-muted mb-3">Freight Forwarding experience essential.</p>
<p class="text-muted mb-3">Logistics and Customer Service experience required.</p>
<p class="text-muted mb-3">A calm manner and ability to work under pressure.</p>
<p class="text-muted mb-3">Strong interpersonal skills with the ability to build & maintain strong relationships with all stakeholders, both internal & external.</p>
<p class="text-muted mb-3">Ability to create/write and articulate reports and customer proposals.</p>
<p class="text-muted mb-3">Strong time management skills with the ability to prioritise.</p>
<p class="text-muted mb-3">Excellent written and oral communication skills in English.</p>
<p class="text-muted mb-3">Possess a 'go the extra mile' mentality with a strong work ethic.</p>
<p class="text-muted mb-3">Initiative and ability to work autonomously.</p>
<p class="text-muted mb-3">Good Microsoft Office skills (Excel, Word, etc.)</p>
<p class="text-muted mb-3">General fitness to help out in stores as & when required.</p>
<p class="text-muted mb-3">Candidates must already hold unrestricted right to live and work in the UK at the time of application. No sponsorships can be provided now, or in the future.</p>
<p class="text-muted mb-3">Salary commensurate with experience. To be discussed on application.</p>
<p class="text-muted mb-3">If you are interested in applying for this position and you meet the</p>
<h5 class="fw-bold text-success mt-4 mb-3">requirements, please apply immediately.</h5>
<p class="text-muted mb-3">Line Up Aviation are a recruitment agency.</p>
<p class="text-muted mb-3">We have carved our own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 35 years. We work with some of the industry's best known companies who demand the highest standard of applicants</p>
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Key Details
- Date Posted: 22 Sep 2026
- Location: Horsham, West Sussex
- Employment Type: Permanent
- Category: Distribution
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