Sales Administrator

Job Title: Sales Administrator

Location: Exeter (Office Based)

Salary: £26,000 PA

Hours: Full Time, Monday to Friday

Are you an organised and proactive administrator who thrives in a fast-paced environment? Do you enjoy delivering excellent customer service while keeping processes running smoothly behind the scenes? If so, this could be the perfect opportunity for you.

We're recruiting on behalf of a successful and growing business looking to add a Sales Administrator to their busy team.

This is a fantastic opportunity for someone who enjoys customer interaction, administration, order processing, and working closely with colleagues across multiple departments.

You'll be joining a supportive and friendly team where attention to detail, excellent communication, and a positive attitude are highly valued.

The Role

As a Sales Administrator, you'll play a key role in supporting customers, processing orders, and ensuring the smooth running of daily sales administration activities. You'll work closely with internal teams, manage customer enquiries, and help maintain efficient processes from order placement through to completion.

This role would suit someone with previous administration, customer service, sales support, or order processing experience who enjoys working in a fast-paced office environment.

Key Responsibilities

Providing first-class customer service via telephone and email

Processing customer orders and credits accurately and efficiently

Managing customer enquiries and resolving issues in a professional manner

Supporting the wider sales team with accurate information and updates

Liaising with internal departments and external partners to ensure smooth order fulfilment

Maintaining customer accounts and updating information on internal systems

Producing invoices, reports, and administrative documentation

Monitoring order progress and providing updates where required

Supporting team projects, communications, and administrative activities

Ensuring records, filing, and data management remain accurate and up to date

About You

We're looking for a motivated and detail-focused individual who enjoys working as part of a team while taking ownership of their own workload.

You'll ideally have:

Previous administration, sales support, or customer service experience

Excellent communication skills, both written and verbal

A confident and professional telephone manner

Strong attention to detail and accuracy

Good working knowledge of Microsoft Office, including Excel and Outlook

The ability to prioritise tasks and manage multiple responsibilities

A proactive and positive approach to problem-solving

Strong organisational and time management skills

The ability to work effectively under pressure in a fast-paced environment

A team-focused attitude with a willingness to support colleagues when requiredWhat's In It For You?

£26,000 annual salary

Full-time, permanent opportunity

Free onsite parking

Additional day off for your birthday

Friendly and supportive team environment

Staff social events and company activities

Holiday entitlement that increases with length of service

Potential hybrid working opportunities following successful training

Holiday purchase scheme

Long-term career development opportunitiesIf you're looking for a varied and rewarding role where you can combine administration, customer service, and organisational skills within a growing business, we'd love to hear from you.

How to Apply:

Please apply online or To discuss this opportunity prior to application, please call and speak to Georgia or Georgie on (phone number removed)

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