Soft Services Lead

Posted 2 days ago Full Time Less than 10 applies 3 min average apply

KSB-Jones Lang LaSalle Services Ir

Dublin, D A96 F2A8

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Soft Services Lead - Pharmaceutical Manufacturing Site

JLL Ireland

Job Description

Reporting to the Site Lead, join JLL as Soft Services Lead at a major pharmaceutical manufacturing facility in Ireland. As the single point of contact for soft services, you'll manage a comprehensive cleaning and catering team while building excellent client relationships and ensuring pharmaceutical-grade service delivery.

Key Responsibilities

• Implement and improve soft services across the pharmaceutical site, including KPI design and monitoring
• Deliver consistent, high-quality service meeting contract specifications and pharmaceutical regulatory requirements
• Ensure compliance with Ireland statutory regulations, JLL policies, and pharmaceutical industry standards (health & safety, hygiene)
• Lead pharmaceutical-grade housekeeping processes and implement innovative cleaning methods for controlled environments
• Collaborate with client teams to support production requirements and regulatory compliance
• Manage budgets and optimize operational efficiency while maintaining quality standards

The Ideal Candidate

• Customer-focused with passion for service delivery in regulated environments
• Strong organizational and multitasking skills for fast-paced pharmaceutical manufacturing
• Hands-on approach with attention to detail required for pharmaceutical facilities
• Experience managing teams in pharmaceutical, healthcare, or highly regulated organizations
• Data-driven with strong reporting and continuous improvement capabilities
• Understanding of pharmaceutical manufacturing cleanliness/contamination control requirements
• Fluent in English

Join JLL Life Sciences Division and support critical pharmaceutical manufacturing operations while shaping the future of real estate.

Location:

On-site –Dublin, IRL

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