HGV Support Specialist

<p class="text-muted mb-3">Position:                HGV Support Specialist</p>

<p class="text-muted mb-3">Location:               Halifax</p>

<p class="text-muted mb-3">Hours:                    Monday to Friday 8.30am-5pm (38.75hrs)</p>

<p class="text-muted mb-3">Pay:                         up to £44,200</p>

<p class="text-muted mb-3">Benefits:                Pension: 6% employer, 5% employee, 33 days holiday (including statutory), death in service 3x annual salary</p>

<h5 class="fw-bold text-success mt-4 mb-3">About your new HGV Support Specialist role</h5>

<p class="text-muted mb-3">Are you a technically skilled professional with a passion for diagnostics and customer service? We're hiring an HGV Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction.</p>

<p class="text-muted mb-3">If you are an existing HGV Technician / Mechanic / Fitter looking to move off the tools into an office based role then this could be the opportunity for you.</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">The HGV Support Specialist will be responsible for</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs.</p>

<p class="text-muted mb-3">Provide training for internal technicians on electrical, engine, and diagnostic systems.</p>

<p class="text-muted mb-3">Conduct inspections, use technical manuals and diagnostic tools to identify and repair faults.</p>

<p class="text-muted mb-3">Ensure adherence to health & safety standards and quality assurance policies.</p>

<p class="text-muted mb-3">Maintain accurate documentation and parts inventory for repairs and support activity.</p>

<p class="text-muted mb-3">Collaborate across departments and contribute to ongoing technical improvement projects.</p>

<p class="text-muted mb-3">Support customer service teams in resolving technical issues with clients. Experience required for the HGV Support Specialist role</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">City and Guilds Level 3 – Vehicle Mechanical and Electronic Systems – Maintenance and Repair Qualification or equivalent qualification.</p>

<p class="text-muted mb-3">To demonstrate substantial experience in Auto Electrician fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment. To include working experience of a range of heavy goods / specialist vehicle.</p>

<p class="text-muted mb-3">Excellent problem-solving, communication, and interpersonal skills.</p>

<p class="text-muted mb-3">Ability to work independently, prioritise tasks, and deliver under pressure.</p>

<p class="text-muted mb-3">Previous hands on experience as an HGV Technician / Mechanic / Fitter</p>

<p class="text-muted mb-3">This is a great opportunity for someone hands-on and solution-focused to play a key role in technical support and training across a growing engineering service team. Apply now with an updated CV to join a company that values expertise and continuous improvement.</p>

<p class="text-muted mb-3">INDPB</p>