HGV Workshop Controller

<p class="text-muted mb-3">HGV Workshop Controller – HGV Maintenance -West Drayton / Heathrow area</p>

<p class="text-muted mb-3">Salary: £45,000 – £50,000</p>

<p class="text-muted mb-3">Hours: Monday–Friday, 8:00am–6:00pm</p>

<p class="text-muted mb-3">We are currently supporting a state-of-the-art maintenance workshop in their search for an experienced and driven Workshop Controller to join their busy team.</p>

<p class="text-muted mb-3">This is an excellent opportunity for a dynamic, thick-skinned, and organised individual who thrives in a fast-paced environment, can work to strict deadlines, and has a strong understanding of HGV maintenance.</p>

<p class="text-muted mb-3">Reporting directly to the Workshop Manager,</p>

<p class="text-muted mb-3">you will play a key role in supervising a team of 11–12 HGV Technicians and Apprentices, ensuring the workshop operates safely, efficiently and to consistently high standards.</p>

<p class="text-muted mb-3">HGV Workshop Controller The Role</p>

<p class="text-muted mb-3">As Workshop Controller,</p>

<p class="text-muted mb-3">you will be responsible for the smooth and efficient running of the workshop on a day-to-day basis.</p>

<p class="text-muted mb-3">You will allocate work, manage technician workflow, monitor progress, and ensure servicing, repairs and maintenance are completed accurately and within agreed timescales.</p>

<p class="text-muted mb-3">You will act as the key link between the workshop team and management, providing technical guidance, supporting the team, and helping to drive productivity, efficiency, and continuous improvement.</p>

<p class="text-muted mb-3">This is primarily an office-based role, although you will also be expected to provide hands-on technical support within the workshop when required.</p>

<p class="text-muted mb-3">HGV Workshop Controller</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<p class="text-muted mb-3">Plan and manage the daily workload of Technicians and Apprentices to maximise workshop efficiency</p>

<p class="text-muted mb-3">Allocate jobs and monitor progress to ensure work is completed within agreed deadlines</p>

<p class="text-muted mb-3">Provide clear technical guidance and support to the workshop team</p>

<p class="text-muted mb-3">Supervise Technicians and Apprentices, promoting safe and professional working practices</p>

<p class="text-muted mb-3">Carry out hands-on technician duties, including servicing, repairs and general workshop support when required</p>

<p class="text-muted mb-3">Monitor workshop productivity, performance, and efficiency</p>

<p class="text-muted mb-3">Manage service sheet and job card sign-off</p>

<p class="text-muted mb-3">Monitor open defects and assist with VOR reporting</p>

<p class="text-muted mb-3">Maintain accurate records of Technician hours and workshop activity</p>

<p class="text-muted mb-3">Work closely with the Workshop Manager to ensure the accurate use of the CDK system</p>

<p class="text-muted mb-3">Support parts management, including ordering, stock control and maintaining accurate records</p>

<p class="text-muted mb-3">Liaise with depots and operations to coordinate maintenance and repairs</p>

<p class="text-muted mb-3">Produce technical reports and support repair recommendations</p>

<p class="text-muted mb-3">Assist with shift handovers and ensure clear communication across the workshop</p>

<p class="text-muted mb-3">Promote a strong culture of health & safety and compliance</p>

<p class="text-muted mb-3">Identify opportunities for continuous improvement across workshop processes</p>

<p class="text-muted mb-3">Ensure high standards of workmanship, efficiency and customer service are maintained</p>

<p class="text-muted mb-3">Workshop Controller The Package</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Salary: £45,000 – £50,000</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Monday–Friday, 8:00am–6:00pm</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>State-of-the-art maintenance workshop</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Opportunity to work within an established and professional HGV maintenance operation</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ongoing opportunities for development and progression</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Overtime opportunities available</span></li>

</ul>

<p class="text-muted mb-3">The Ideal Candidate</p>

<p class="text-muted mb-3">We are looking for an experienced Workshop Controller, Workshop Supervisor, who is confident managing people, workload, and deadlines within a busy maintenance environment.</p>

<p class="text-muted mb-3">You will ideally have:</p>

<p class="text-muted mb-3">Previous experience as a Workshop Controller or Workshop Supervisor</p>

<p class="text-muted mb-3">Strong HGV maintenance and technical experience</p>

<p class="text-muted mb-3">City & Guilds HGV Parts 1–3, NVQ Level 3 or equivalent qualification</p>

<p class="text-muted mb-3">Experience supervising Technicians and Apprentices</p>

<p class="text-muted mb-3">A strong understanding of Health & Safety legislation and safe working practices</p>

<p class="text-muted mb-3">Experience diagnosing faults and delivering cost-effective, high-quality repairs</p>

<p class="text-muted mb-3">Good computer literacy, with experience using CDK (Kerridge) and Google Workspace desirable</p>

<p class="text-muted mb-3">Strong leadership, organisation, and communication skills</p>

<p class="text-muted mb-3">The ability to remain calm and effective under pressure</p>

<p class="text-muted mb-3">A proactive and hands-on approach to problem solving</p>

<p class="text-muted mb-3">The confidence to manage a busy workshop and work to strict deadlines</p>

<p class="text-muted mb-3">A strong focus on efficiency, quality, safety, and continuous improvement</p>

<p class="text-muted mb-3">If you are an experienced HGV Workshop Controller professional looking to take the next step into a Workshop Controller position, this could be an excellent opportunity to join a modern, high-performing maintenance operation</p>