Hire Desk Manager
Job Description & Overview
<p class="text-muted mb-3">Hire Desk Manager</p>
<p class="text-muted mb-3">Pay rate: £32,000 - £35,000 + bonuses</p>
<p class="text-muted mb-3">Contract: Type: Tempoary to Permanent</p>
<p class="text-muted mb-3">Location: Bury St Edmunds</p>
<p class="text-muted mb-3">Start Date: ASAP</p>
<p class="text-muted mb-3">We are looking for Hire Desk Manager to start ASAP for our client based in Bury St Edmunds, with all the support from our experienced Driver Hire team.</p>
<p class="text-muted mb-3">The successful Hire Desk Manager will receive:</p>
<p class="text-muted mb-3">£32,000 - £35,000 depending on experience</p>
<p class="text-muted mb-3">Depot performance bonuses up to £5,000 per year</p>
<p class="text-muted mb-3">Overtime paid at x1.5</p>
<p class="text-muted mb-3">22 days holiday + bank holidays</p>
<p class="text-muted mb-3">+1 holiday day per year of service.</p>
<p class="text-muted mb-3">Guaranteed 45hrs per week per day.</p>
<p class="text-muted mb-3">Referral Bonus - Introduce a friend to us and you receive a bonus!</p>
<p class="text-muted mb-3">What to expect as a Hire Desk Manager:</p>
<p class="text-muted mb-3">Working Monday to Friday on a 45hr week you will have the following duties:</p>
<p class="text-muted mb-3">Lead and manage the day‑to‑day operation of the Hire Desk and Transport function.</p>
<p class="text-muted mb-3">Recruit and develop team members & ensure adequate staffing cover.</p>
<p class="text-muted mb-3">Drive add‑on sales by promoting selling of consumables and accessories.</p>
<p class="text-muted mb-3">Oversee stock control of consumables and resale items, ensuring availability and re‑ordering where required.</p>
<p class="text-muted mb-3">Ensure accurate and timely processing of on‑hires, off‑hires, exchanges, and transport activity using company systems.</p>
<p class="text-muted mb-3">Monitor transport performance to ensure deliveries and collections meet agreed timescales.</p>
<p class="text-muted mb-3">Resolve customer queries & hire issues efficiently.</p>
<p class="text-muted mb-3">Work closely with the Workshop Manager to manage equipment availability and hire readiness</p>
<p class="text-muted mb-3">Review key reports (hire, credit notes, live hire, customer).</p>
<p class="text-muted mb-3">Ensure full compliance with Health & Safety standards and safe systems of work.</p>
<p class="text-muted mb-3">As a Hire Desk Manager you must:</p>
<p class="text-muted mb-3">Experience managing a hire desk</p>
<p class="text-muted mb-3">Strong people management</p>
<p class="text-muted mb-3">Focus on revenue growth and add on sales</p>
<p class="text-muted mb-3">Organisational and administrative skills</p>
<p class="text-muted mb-3">Ability to work under pressure</p>
<p class="text-muted mb-3">Strong communication skills with staff & customers</p>
<p class="text-muted mb-3">Good understanding of Health & Safety responsibilities.</p>
<p class="text-muted mb-3">Have no more than 6 effective penalty points.</p>
<p class="text-muted mb-3">No DG, DD or IN endorsements.</p>
<p class="text-muted mb-3">Call us now on (phone number removed) or apply below - shifts available immediately!</p>
<p class="text-muted mb-3">This position is commutable from Stowmarket, Newmarket. Ipswich, Needham Market and other areas nearby to Bury St Edmunds.</p>
<p class="text-muted mb-3">Join the leading driving agency - 97% of our drivers say they're proud to work with us</p>
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Key Details
- Date Posted: 01 Oct 2026
- Location: Bury St Edmunds, Suffolk
- Employment Type: Permanent
- Category: Distribution
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Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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