Hire Manager

<p class="text-muted mb-3">Our Business</p>

<p class="text-muted mb-3">Selwood is the UK’s leading pump rental solutions company and part of the Workdry International Group, delivering reliable, tailored pumping solutions to the Water, Environmental and Construction sectors for over 70 years.</p>

<p class="text-muted mb-3">Our success is built on the strength of our people. Across our nationwide network of branches, we work together with honesty, respect and teamwork—sharing ideas, supporting one another and always striving to improve. Safety is at the heart of everything we do, ensuring our people and the communities we work in get home safe every day, while our work helps protect vital resources for future generations.</p>

<p class="text-muted mb-3">It’s an exciting time to join Selwood as we continue to grow. We’re committed to investing in our people—developing the skills, knowledge and career opportunities that help our teams succeed and build long-term careers with us.</p>

<p class="text-muted mb-3">About The Role</p>

<p class="text-muted mb-3">To support our Bedford branch, which goes from strength to strength due to the hard work and commitment of our branch staff, we are looking to welcome a Hire Manager to the team.</p>

<p class="text-muted mb-3">As Hire Manager, you'll lead and coordinate the branch Hire operation, working alongside Branch teams to fulfill customer hire requests and product</p>

<h5 class="fw-bold text-success mt-4 mb-3">requirements. You'll be utilising your expert knowledge to contribute towards Company profit and branch targets, alongside providing leadership and line management to the Hire Desk team.</h5>

<p class="text-muted mb-3">Main Responsibilities:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Oversee the coordination of all hire desk activities including customer enquiries, quotations, contracts and hire extensions.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure all hire contracts and other systems and paperwork are accurately recorded and available.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Overseeing the planning and scheduling of branch transport.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure a high standard of customer service is delivered by the hire desk team.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Negotiate hire rates.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Provide day-to-day direction and support to your team</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Lead, coach, and motivate a high-performing team to maximise productivity, engagement, performance, and quality.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Lead and champion a strong health and safety culture, ensuring it is embedded in all branch activities.</span></li>

</ul>

<p class="text-muted mb-3">Qualifications & Experience:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Previous experience of working in a supervisory role, within a rental business (or similar environment).</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience of running a busy hire desk within a fast-paced environment.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience of working with different types of software packages and rental systems.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Intermediate Microsoft Office skills (Word, Excel, Outlook, PowerPoint and Teams video calls).</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Self-motivated, with the ability to work independently and without direct supervision.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong planning and organising skills, with the ability to re-prioritise customer hires and jobs at short notice.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Able to multi-task, to respond to multiple queries from internal and external stakeholders, with the ability to resolve all issues and ensure a prompt resolution for internal teams and customers.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Able to always communicate in a professional and positive manner, with the ability to engage with Hire and Branch teams when under pressure.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong negotiation / influencing skills, and confident in using own knowledge of company products to encourage unplanned sales from customers.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience of working in logistics, construction or water utilities would be beneficial.</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">What we can offer you</h5>

<p class="text-muted mb-3">We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.</p>

<p class="text-muted mb-3">Competitive salary</p>

<p class="text-muted mb-3">Eligible for company bonus scheme (annual and quarterly payments)</p>

<p class="text-muted mb-3">25 days holiday (plus length of service increases) + 8 Bank Holidays</p>

<p class="text-muted mb-3">Holiday buying (up to an additional week)</p>

<p class="text-muted mb-3">Private Medical Insurance (PMI) for yourself</p>

<p class="text-muted mb-3">Medical cash plan for yourself – reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships</p>

<p class="text-muted mb-3">Pension scheme with contribution based on total earnings not just salary</p>

<p class="text-muted mb-3">Life assurance protection at 3 x salary</p>

<p class="text-muted mb-3">Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)</p>

<p class="text-muted mb-3">Employee Assistance Programme (EAP) & access to Mental Health First Aiders</p>

<p class="text-muted mb-3">Employee referral scheme (up to £1,000 per referral)</p>

<p class="text-muted mb-3">Cycle to work scheme</p>

<p class="text-muted mb-3">Support for development and training</p>

<p class="text-muted mb-3">EDI Statement</p>

<p class="text-muted mb-3">Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.</p>

<p class="text-muted mb-3">As part of your recruitment journey, we are happy to support requests for reasonable adjustments</p>