Housing Officer

We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Northampton on a temporary basis.

This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector.

Key Responsibilities of a Housing Officer

Manage a designated patch of properties, providing an effective and customer-focused housing management service.

Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement.

Conduct estate inspections and ensure communal areas are maintained to a high standard.

Carry out home visits and maintain regular contact with residents.

Work closely with internal teams and external agencies to resolve tenancy-related issues.

Support residents to sustain their tenancies and promote successful communities.

Identify and escalate safeguarding concerns where appropriate.

Monitor and manage rent-related issues, making referrals where necessary.

Maintain accurate records and update housing management systems in a timely manner.What we'd love to see from you:

Previous experience working as a Housing Officer within a Housing Association or Local Authority.

Strong knowledge of tenancy management within social housing.

Experience managing a housing patch independently.

Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries.

Excellent communication and customer service skills.

Strong organisational skills with the ability to manage a varied workload.

Full UK driving licence and access to a vehicle (essential).What's On Offer:

Initial 6 week temporary contract 

Hybrid and flexible working

£30.74 hour 

55p per mile If this role is of interest we would love to hear from you!

Please apply to this Housing Officer role or contact (url removed)