Import & Export Freight Forwarder

Import & Export Freight Forwarder - Felixstowe - Salary Negotiable
 
About the Company
 
Our client is an established international logistics business with a strong reputation for delivering reliable freight and supply chain solutions across global markets.
 
Due to continued growth, they are looking for an experienced Import & Export Freight Forwarder to join their Felixstowe team. This is a great opportunity for a logistics professional who enjoys managing complex shipments, working with customers and overseas partners, and taking ownership from start to finish.
 
Import & Export Freight Forwarder - The Rewards

• Competitive salary
• Company pension
• 20 days holiday plus bank holidays
• Office-based role in Felixstowe
• Opportunity to work within a fast-moving international logistics environment
• Scope to develop your skills and take ownership of key customer accounts

Import & Export Freight Forwarder - Requirements

• 5+ years' experience within freight forwarding, shipping, logistics, or supply chain
• Strong import and export experience, ideally with sea freight
• Good knowledge of UK and international customs procedures
• Experience with export declarations, CDS entries, Carnets, and customs documentation
• Good understanding of Incoterms and international shipping regulations
• Dangerous Goods awareness
• Experience using freight management systems; Multi Freight experience would be advantageous
• Strong organisational skills with excellent attention to detail
• Confident communicator with the ability to build relationships with customers, carriers, agents, and suppliers
• Commercially aware with experience handling quotations, rates, and margins

Import & Export Freight Forwarder - Responsibilities

• Manage import and export shipments from start to finish across sea, road, air, and multimodal transport
• Manage key customer accounts and build strong, long-term relationships
• Coordinate customs documentation, declarations, tariff classifications, and duty requirements
• Liaise with shipping lines, carriers, overseas agents, and customers to ensure smooth shipment movements
• Provide guidance on Incoterms, customs requirements, and international shipping regulations
• Prepare quotations, negotiate rates, and support commercial pricing decisions
• Resolve shipment delays, exceptions, disputes, and operational issues
• Maintain accurate shipment and financial records within the freight management system
• Ensure all shipments are handled efficiently, compliantly, and within agreed service levels
• Identify opportunities to improve processes, customer service, and operational performance

About Us
 
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website.