Import Manager

Our client, a leading independent global provider of controlled storage and 4PL services, offering warehousing, global freight forwarding, haulage and logistics, technical services and specialist resources, are looking for an Import Manager to join their team based at offices local to Witham, Essex.

On offer:

• Be part of a dynamic, fast-growing international business

Work within a collaborative environment where your ideas and contributions make a real impact

• Salary: Up to £45,000, dependent on skills and experience
• Bonus: Up to 10% annual bonus
• Holiday: 25 days annual leave plus your birthday off
• Private Healthcare
• Life Insurance
• Employee Discount Platform
• Salary Sacrifice Schemes

Main Purpose of the Role:

Reporting to senior management, the Import Manager will play a key role in developing and expanding the company's sea freight forwarding function across the UK, driving operational excellence, customer satisfaction, and compliance.

Duties and Responsibilities of the Import Manager:

• Manage the day-to-day activities of the Import team.
• Ensure on-time shipment of products, tracking progress while managing shipment schedules to maximise productivity and manage costs.
• Manage profit & loss, sales and purchase invoicing and credit control for the Import team, reporting monthly to Senior Management & Finance.
• Ensure team members are fully aware of all procedures to be followed to meet business

requirements, encouraging them to own and strictly adhere to them.

• Take responsibility for handling complaints escalating them where necessary to ensure swift resolution.
• Build and maintain relationships with all other departments within the Company and across the Group.

To be Considered for the Import Manager:

• Experience of managing and overseeing sea import operations
• Experience of working in a customs warehouse/import/export environment.
• Management experience within an International Trade environment, managing administrative staff to ensure that customer service is provided to a high standard and efficiency and quality standards are upheld.
• Demonstrate the ability to work collaboratively within the Company and externally to establish positive outcomes and leverage the capabilities of all staff.
• Professional attitude, team player with the ability to communicate at all levels.
• Good organisational skills, prioritising using a common-sense approach to problem solving.
• Demonstrate the ability to proactively initiate action, be decisive and think commercially.
• Meticulous attention to detail and adherence to deadlines. Positive approach to flexibility in working hours.
• Defra knowledge and AEO experience.
• Competent in Microsoft Office, numerate, and possessing good verbal and written communication skills.

For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry