Industrial Account Manager

Company Description

Join Rexel/Kellihers Electrical, Ireland’s leading electrical wholesaler.

We are recruiting an Industrial Account Manager.

Job Description

The Industrial Account Manager is responsible for driving profitable growth within Rexel Ireland's Industrial Division by identifying, winning and developing strategic industrial customers across key sectors including manufacturing, pharmaceuticals, food & beverage, utilities, government infrastructure, OEMs, engineering contractors, panel builders and industrial maintenance providers.

The role reports directly to the Head of Business Development. This is a field-based role covering Leinster and Connaught, requiring regular travel to customer sites, branch locations and business meetings as part of the role.

This role is focused on new business acquisition, major project identification, strategic account development and increasing Rexel's share of wallet within industrial customers.

A key aspect of the role is ensuring customers are successfully integrated into the wider Rexel business. Following account setup and commercial agreement, the Industrial Account Manager will transition day-to-day account activity to the relevant local branch and Industrial Pricing Team, allowing them to focus on continued account growth, strategic opportunities and customer development.

The Account Manager acts as the customer's strategic partner while leveraging the strength of Rexel's branch network to deliver excellent customer service and operational support.

Key Accountabilities

Business Development

• Identify, target and secure new industrial customers.


• Build and execute territory and customer growth plans.


• Develop opportunities across manufacturing, utilities, infrastructure, government and industrial sectors.


• Generate and convert project opportunities, maintenance contracts and framework agreements.


• Promote Rexel's industrial solutions and value-added services.


• Deliver against agreed sales, margin and gross profit targets.

Strategic Account Management

• Develop long-term relationships with key customer stakeholders.


• Conduct regular business reviews with strategic accounts.


• Identify opportunities to increase product penetration and share of wallet.


• Create account development plans for key customers.


• Support retention and growth of strategic industrial accounts.


• Act as the primary escalation point for major commercial or service-related issues.

Customer Onboarding & Branch Integration

• Lead the onboarding of new industrial customers.


• Introduce customers to their designated local Rexel branch.


• Ensure pricing structures, account terms and service arrangements are established.


• Work with branch teams to create a seamless customer experience.


• Transition routine account activity, orders, stock enquiries and customer service requirements to the local branch.


• Ensure all operational requirements are embedded within the branch network.

Supplier Engagement

• Work closely with key industrial supplier partners.


• Participate in joint customer visits.


• Support product launches and industrial range expansion.


• Promote Rexel Exclusive Range products where appropriate.


• Identify opportunities for strategic supplier growth.

Internal Collaboration

• Partner with branch managers and branch sales teams to support customer growth.


• Work closely with the Industrial Pricing & Sales Support Specialist.


• Collaborate with purchasing and supplier teams.


• Create opportunities for local branches to increase customer engagement and revenue.


• CRM & Pipeline Management


• Maintain accurate opportunity pipelines.


• Record customer interactions and project opportunities.


• Produce account plans and sales forecasts.


• Provide regular updates on strategic projects and customer growth initiatives.

Qualifications

Essential Experience:

• Proven B2B sales experience.


• Strong relationship-building and negotiation skills.


• Ability to identify and convert complex sales opportunities.


• Commercially driven with strong financial awareness.


• Experience managing key accounts and projects.


• Full driving licence

Desirable Experience:

• Electrical wholesale experience with Industrial sales experience.


• Knowledge of automation, control, switchgear, industrial lighting or power distribution products.


• Experience working within manufacturing or industrial environments.


• CRM and pipeline management experience.

Additional Information

Benefits:

• Additional leave


• Bike to work scheme


• Company events


• Company pension


• Employee assistance program


• Employee discount


• On-site parking


• Private medical insurance


• Sick pay


• Store discount

At Rexel we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.