Internal Sales

Internal Sales

Our client is an established specialist supplier to the engineering, construction and trade sectors, based in Birmingham. Due to continued growth, they are looking to recruit an experienced Internal Salesperson to join their team.

This is an excellent opportunity for someone who enjoys telephone-based sales, customer interaction and problem solving, and who has an interest in engineering, construction, trade or DIY products. 

Benefits:

£29,000 - £30,000 salary, depending on experience

Monday to Friday, 8:00am - 5:00pm

Paid Saturday overtime on a rota basis - Trade Counter

Company pension scheme following successful 6-month probationary period

20 days annual leave + 3 additional days reserved for Christmas

Free on-site parking

Birmingham location, approximately 1.5 miles from the city centre

Located outside the Clean Air Zone

Long-term opportunity with an established and growing business  The Role

You will be responsible for handling customer enquiries and supporting customers from initial enquiry through to quotation and order

.

Key responsibilities include

Handling incoming telephone calls and email sales enquiries

Preparing quotations and processing orders

Providing customers with product advice and practical solutions

Following up quotations and maximising sales opportunities

Building and maintaining strong customer relationships

Managing and developing larger customer accounts

Promoting new products and special offers

Supporting occasional trade counter sales

Working closely with the wider team to deliver excellent customer service  

Skills/Experience required:

The ideal candidate will have previous experience in internal sales or sales administration in a customer-focused environment, ideally within an engineering, construction or trade-related sector.

Experience within the fastener/fixings industry would be advantageous, but is not essential.

Candidates with experience in related industries such as:

Engineers Merchants

Builders Merchants

Hand Tools

Industrial Supplies

Hardware

DIY / Trade Retail are also encouraged to apply.

You will be confident speaking with customers, commercially aware and able to understand their

requirements and recommend suitable solutions. A genuine interest in technical or trade products would be highly beneficial.

If you're an experienced Internal Sales professional looking for your next opportunity, apply today for more information.

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