IT Helpdesk

Company: Japanese Company

Position: Helpdesk Engineer (Long Term Contract)

Location: Central London

Employment Type: Full-time (35 hours/week), Onsite

Salary: Up to £50,000/year

Start Date: ASAP

Responsibilities:

Provide IT support to our users in EMEA region.

Communicate with support vendor until case closure.

General IT administration and implementation on Windows server environment and MS365 portal.

IT element configuration including day-to-day service delivery.

PC, and mobile device management

Requirements

Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender.

Experience in licence administration and sysem administration

6+ years of experience as IT support/Infrastructure engineer.

Basic understanding of IT Security and network/infrastructure.

Familiar with Japanese culture is a plus.

We regret to inform applicants that only shortlisted candidates will be notified