Sales & Customer Service Advisor

Permanent Part-Time Sales & Customer Service Advisor

Brentford | 20 hours per week | Up to £13.22 per hour + Uncapped Commission

Are you a confident, customer-focused individual with a natural flair for sales?

We are recruiting on behalf of a well-established national storage company for a Permanent Part-Time Sales & Customer Service Advisor to join their team based at their Brentford offices.

This is a great opportunity for someone who enjoys speaking with customers, building relationships and achieving results.

The Role

You will be responsible for:

Handling inbound and outbound sales calls

Responding to customer enquiries by phone and email

Building strong relationships with new and existing customers

Understanding customer needs and providing tailored quotations

Identifying opportunities to upsell additional products and services

Processing deposits and arranging follow-up contact

Maintaining accurate customer information on the CRM system

Delivering excellent customer service and escalating complaints when required

About You

At least 2 years' experience within a call/contact centre environment

A natural sales ability and positive, "can-do" attitude

Excellent communication and relationship-building skills

Strong customer service skills

Good organisation and attention to detail

Confidence using Microsoft Office and CRM systems

A results-driven approach and the ability to work well within a small team

Previous complaint-handling experience would be advantageous

Hours & Salary

Permanent, Part-Time: 20 hours per week

Salary: Up to £13.22 per hour + uncapped commission

Location: Brentford, TW7

The working pattern will include:

Saturday: 9:00am to 5:00pm

Sunday: 10:00am to 4:00pm

6 additional hours during the weekIf you are an enthusiastic customer service professional who enjoys sales, building relationships and achieving results, we would love to hear from you