Senior Service Designer - Remote & Multichannel
Job Description & Overview
Energy Saving Trust is recruiting a Senior Service Designer to establish and lead practical service design across our Operations team. You will shape multi-channel customer journeys and drive improvements in Business Energy Scotland, combining research, mapping, co-design, prototyping and testing to deliver accessible, sustainable services.
You will play a key role in growing service design capability, coaching colleagues and collaborating across operations, digital, data and marketing to
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Key Details
- Date Posted: 19 Oct 2026
- Location: city of edinburgh
- Employment Type: Permanent
- Category: Marketing & Media, Management & Operations
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Energy Saving Trust
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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