Operations Administrator

<p class="text-muted mb-3">Role: Operations Administrator</p>

<p class="text-muted mb-3">Location: Swinton, Manchester M27 8UJ</p>

<p class="text-muted mb-3">Salary: £27,005.14</p>

<p class="text-muted mb-3">Hours a week: 40 hours a week</p>

<p class="text-muted mb-3">Days of work: Monday to Friday</p>

<p class="text-muted mb-3">Contract type: Permanent</p>

<h5 class="fw-bold text-success mt-4 mb-3">The role of Administration Assistant involves supporting the depot team by managing branch administration tasks and ensuring exceptional customer service. Reporting to the Operations Supervisor, you will handle daily and weekly duties, including inputting orders and contracts into the computer system, completing company paperwork accurately, and processing route clear-downs. Key responsibilities also include liaising with staff and customers, building effective relationships with the Sales, Transport, and Warehouse teams, and maintaining proactive communication with SCOs. Prompt responses to email and phone requests are also essential. </h5>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities: </h5>

<p class="text-muted mb-3"> Work as a member of the depot team, undertaking delegated tasks and responsibilities in line with service needs and operational</p>

<h5 class="fw-bold text-success mt-4 mb-3">requirements</h5>

<p class="text-muted mb-3"> Liaise swiftly and effectively with other staff members and customers to meet customer</p>

<h5 class="fw-bold text-success mt-4 mb-3">requirements</h5>

<p class="text-muted mb-3"> Input incoming orders and contracts into the relevant computer system</p>

<p class="text-muted mb-3"> Complete company paperwork accurately and promptly in line with company procedures and process route clear-downs efficiently</p>

<p class="text-muted mb-3"> Build effective and close working relationships with the Sales, Transport, and Warehouse teams</p>

<p class="text-muted mb-3"> Ensure proactive communication with SCOs throughout the working day</p>

<p class="text-muted mb-3"> Respond promptly to email and phone requests</p>

<h5 class="fw-bold text-success mt-4 mb-3">About You: </h5>

<p class="text-muted mb-3"> Good communication skills, both written and verbal</p>

<p class="text-muted mb-3"> Excellent telephone manner</p>

<p class="text-muted mb-3"> Ability to apply the principles of customer care</p>

<p class="text-muted mb-3"> Highly competent in standard software packages and willing to learn new ones</p>

<p class="text-muted mb-3"> Ability to prioritise your own workload</p>

<p class="text-muted mb-3"> Ability to maintain confidentiality and discretion at all times</p>

<p class="text-muted mb-3"> Previous experience in a fast-paced, customer-focused environment</p>

<p class="text-muted mb-3"> Ability to work under pressure, showing flexibility when requiredSome of our benefits include: </p>

<p class="text-muted mb-3"> Annual Leave – 25 days + bank holidays</p>

<p class="text-muted mb-3">Life Assurance – 2x basic annual salary</p>

<p class="text-muted mb-3">Bereavement Counselling – Support during difficult times</p>

<p class="text-muted mb-3">Free Onsite Parking</p>

<p class="text-muted mb-3">Employee Assistance Programme (EAP) – Confidential counselling via Health Assured</p>

<p class="text-muted mb-3">Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)</p>

<p class="text-muted mb-3">Restore Commitment to Disability Confidence </p>

<p class="text-muted mb-3">We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.</p>

<p class="text-muted mb-3">As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so</p>