Operations / Technical Manager

Operations / Technical Manager

Salary: £60,000 - £65,000 per annum

Benefits: Van, Phone, State Pension provided

Location: Great Dunmow CM6 1XN

Our client is a Millennium-born company offering expert insight to the building services industry on a national scale, with impressive experience and a unique approach to challenges.

The company pride themselves on the delivery of quality work and their commitment to developing strong and positive relationships with clients, customers and valued members of their team and are looking for someone like you to be part of their success.

Due to continued success, they are looking to recruit an Operations/Technical Manager whose main aim is to plan, organise, direct, co-ordinate and control Field Service activity within the UK.

As the Operations/Technical Manager,

you will be expected to develop and lead an effective, well-motivated and flexible team that understands the Company's aims and strives to achieve them and to maintain an ethos of Think Customer and Customer Service, that meets the Company Objectives and complies with our mission statement.

Duties Include:

Ensure health and safety is considered first, and best practice is followed, in every situation

Be a champion of the environment, quality and process compliance

Meet customer targets and expectations by the most cost-effective use of resources

To develop new and existing relationships based on trust, integrity and delivery

Meet financial targets for revenue P&L, margin, recoveries, invoicing, costs, and stock control

To provide accurate monthly forecasts and contribute to annual budget setting

Review workload up to 3 months ahead to plan resources and recruit if required

Be involved in all recruitment stages for engineers and office staff

Engage with Engineers every week

Ensure that all test equipment is maintained and calibrated

Ensure that the company fleet is maintained and that regular van checks are completed

Conduct random spot checks on engineers via trackers and other software available to you

Conduct regular meetings with team members

Ensure the provision of management information is available within the agreed timescales.

Support in all key client contracts

Support both colleagues and clients in technical enquiries relating to the electrical industry

Support in producing Electrical Remedial/Install quotations

Liaise with clients and attend site meetings to provide technical advice

Deliver annual appraisals for all team members

Support in HR matters that arise within the team

The Ideal Candidate:

Previous experience in a similar role

Electrical background 2391 Preferred

At least 5 years' experience in the electrical compliance sector

Knowledge of relevant regulatory and safety

requirements

Degree in a related subject or relevant experience

Knowledge of uncertainty budgets

People management experience

Knowledge of internal auditing procedures and techniques

IT literate

Results focussed, demonstrated through a track record of performance improvement

Exceptional communication skills

Embrace responsibility and accountability

Excellent organisational and problem-solving skills

High personal standards with a ‘can do’ way of working

If you feel you are the ideal candidate, APPLY today!

Keywords: Operations Director, Operations Manager, Operations Director, Bodyshop Manager, Production Controller, Field Service, Controller, Operations Manager, Technical Manager, Production Manager