Customer Service Team Lead – Coaching & Growth
Job Description & Overview
J.P. Morgan in the UK is seeking a Customer Services Team Manager to lead a team of Customer Service Specialists across banking products. You’ll coach, develop and empower your team to deliver award-winning experiences in a fast-paced, multi-channel environment.
You’ll drive performance, quality and customer outcomes, build an inclusive culture, support change, and collaborate with other managers to raise standards of service across the function.
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Key Details
- Date Posted: 19 Oct 2026
- Location: easter howgate
- Employment Type: Permanent
- Category: Management & Operations, Sales
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