Senior Customer Experience Specialist (Mat Cover)
Job Description & Overview
Medequip Assistive Technology Ltd in Ipswich is seeking a Senior Customer Services Operative (Mat Cover) to provide multi‑skilled support across the customer service team, ensuring a high standard of first contact and efficient call handling.
You will act as second in command to the Team Leader, manage inbound and outbound calls, bookings and data accuracy, and respond to emails and complaints with empathy and professionalism.
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Key Details
- Date Posted: 27 Sep 2026
- Location: ipswich
- Employment Type: Permanent
- Category: Management & Operations, Sales
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Medequip co
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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