Service Advisor

We are representing a well-established, family-run garage in Sutton that is seeking a dedicated Service Advisor / Assistant Garage Manager. This role offers an excellent opportunity to join a reputable business committed to delivering exceptional customer service and quality workmanship. The Service Advisor / Assistant Garage Manager will play a vital part in supporting daily operations while providing a friendly and professional service to customers.

Benefits:

Competitive basic salary of up to £35,000, with potential annual bonuses based on performance

Monday to Friday working hours from 8am to 6pm, with a one-hour lunch break

No weekends or late evening shifts, promoting a healthy work-life balance

End-of-year bonus based on performance

Opportunity to work within a supportive and well-respected family-run business

Career progression into supervisory roles within a customer-focused environmentDuties:

Book customers in and manage the workshop schedule efficiently as the Service Advisor

Provide updates to customers regarding repair progress and vehicle status 

Liaise with the workshop team to ensure timely completion of work

Order parts and handle parts procurement in conjunction with the workshop

Process payments and maintain accurate records of transactions

Deliver outstanding customer service to promote repeat business and client satisfaction

Support garage administrative tasks and assist with general management duties as required

Requirements

Proven experience as a Service Advisor or in a senior service role within a garage environment

Strong organisational skills and attention to detail

Excellent communication and customer service abilities

Ability to work effectively within a team environment

Basic IT skills, including experience with garage management systems (system updates may be required)

Knowledge of workshop processes, vehicle repair, or service administration is essential

This is an exciting opportunity for a Service Advisor / Assistant Garage Manager who is passionate about the automotive industry and customer service. If you are seeking a stable role within a respected local business and wish to develop your career, we look forward to hearing from you.

Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Sutton and Greater London, today to discover more about this fantastic Service Advisoropportunity.

Our team of Automotive Recruitment Consultants share a passion for connecting skilled professionals with the best roles in the automotive industry. If you are interested in further Motor Trade opportunities in your local area, please contact us today