Service Desk Analyst: IT Support & Troubleshooting
Job Description & Overview
The Maples Group is seeking a Leeds-based IT Service Desk Analyst to support the global service desk, handle end-user requests, and resolve incidents with a focus on minimal disruption to business activities. You will log and track tickets, escalate when needed, and contribute to knowledge bases.
Based in our Leeds office, you will work a day shift 8am–4:30pm in a dynamic, professional services environment, leveraging Citrix, ServiceNow and Office 365 to support users across the organization.
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Key Details
- Date Posted: 19 Oct 2026
- Location: leeds
- Employment Type: Permanent
- Category: IT & Technology
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Maples Group - Legal Services
Verified Transport EmployerVerified transport and logistics firm operating commercial fleets across the UK network.
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