Service Manager

Registered Service Manager - Fareham, Hampshire - £38,000 to £42,000 per annum (Dependent on Experience)

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Enhanced retirement leave

Long service awards

Employee assistance programme

Opportunities for career progression and developmentRegistered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We're currently searching for an experienced and dedicated Registered Service Manager to lead one of our specialist residential services in Fareham, Hampshire.

This is a fantastic opportunity to join an established, high-performing team that is committed to delivering exceptional outcomes for people with complex needs.

We are a specialist service dedicated to supporting adults with learning disabilities, complex mental health needs, trauma-related experiences, and behaviours of concern. Our core mission is to provide person-centred support that develops independence, builds resilience, and empowers individuals to progress towards more independent living environments.

About the Role

As Registered Service Manager, you'll provide strong leadership to an experienced and committed team, ensuring the people we support receive high-quality, safe and effective care.

You'll work closely with commissioners, healthcare professionals, multidisciplinary teams, families and internal stakeholders to ensure outstanding outcomes are achieved for every individual.

Your responsibilities will include:

Leading the day-to-day operation of the service

Supporting, developing and motivating an established staff team

Driving a positive and inclusive culture focused on person-centred support

Managing support plans, risk assessments and care reviews

Ensuring compliance with regulatory, legislative and company

requirements

Completing audits, investigations, reports and quality assurance activities

Managing budgets and service performance

Building and maintaining strong professional relationships with stakeholders and commissioners

Supporting the ongoing development of Positive Behaviour Support approaches across the service

Participating in the management on-call rota

What We're Looking For

We're looking for a confident and experienced leader who thrives in complex environments and is passionate about achieving positive outcomes for people with varying support needs.

The ideal candidate will have:

Previous experience as a Registered Manager or in a similar care management role

Experience of working within Learning Disability, Mental Health or Complex Care services

Strong knowledge of Positive Behaviour Support (PBS)

Experience supporting individuals with behaviours of concern and complex presentations

Experience leading and developing large staff teams

Knowledge of safeguarding, risk management and CQC

requirements

A Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards this

Strong communication, organisational and leadership skills

The ability to build positive relationships with commissioners, professionals and families

Why This Role?

This is an opportunity to lead a specialist service that genuinely changes lives.

You'll be joining an experienced and passionate team with a strong reputation for delivering high-quality care and support. The service has established relationships with local stakeholders and professionals and focuses on helping people develop the skills, confidence and independence needed to achieve their personal goals.

We're particularly interested in hearing from experienced managers with backgrounds in:

Complex Mental Health

Learning Disabilities

Positive Behaviour Support

Specialist Residential Services

Rehabilitation or Step-Down Services

Trauma-Informed Care

Complex Care EnvironmentsIf you're an experienced manager looking for your next challenge and want to make a genuine difference to the lives of the people we support, we'd love to hear from you.

Why Choose Us?

We embrace people's differences and encourage you to Be You, and so long as you've got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you throughout your career, with opportunities for promotion, progression and job security within a sector-leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references