Senior Service Delivery Manager - Cloud & AIOps
Job Description & Overview
Accenture is seeking a Sr Manager for Client Service Delivery in the West Midlands (Birmingham) to lead end-to-end infrastructure and cloud services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network.
You will drive AI-enabled service management using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment.
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Key Details
- Date Posted: 19 Oct 2026
- Location: birmingham
- Employment Type: Permanent
- Category: Management & Operations, IT & Technology
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Accenture PLC
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