Support Worker Full Time

We’re hiring a Support Worker (Peripatetic) to join the CFO Evolution programme on a long term Fixed Term Contract (FTC) until the end of 2028 based in HMP Channings Wood / Torquay Community . In this role, you will carry out effective assessments, deliver tailored interventions, and build strong relationships with stakeholders within custodial settings. Your primary focus will be to support participants in identifying and addressing their individual needs, with the aim of reducing their risk of reoffending.

You’ll manage a caseload and provide coordinated oversight of risk, with a strong emphasis on safeguarding. This includes promptly reporting any changes in individual risk to the Probation Service and adhering to established policies, procedures, and systems to ensure effective risk management.

From initial engagement and assessment, you will offer motivational support and guidance throughout participants’ sentences. You’ll deliver both one-to-one and group interventions to help individuals overcome barriers to reintegration. A key part of the role involves preparing participants for release, ensuring a smooth and well-supported transition back into the community.

The role will require you to work closely with peer mentors and volunteers to support caseload management and connect participants with vital services such as housing, substance misuse support, and physical and mental healthcare. Due to the peripatetic nature of this role, regular travel across the designated cluster is required for caseload management, service delivery, and attending internal and external meetings.

We value lived experience as much as professional experience and welcome applications from people who have overcome challenges such as involvement with the criminal justice system, mental health, recovery, homelessness, or substance misuse. The empathy, understanding and resilience gained through these experiences can make a real difference in supporting others to achieve positive outcomes.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £25,878 to £29,000 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)

• 2 Volunteer Days

• Pension - 5% Employee 5% Employer

• Healthcare Cash Plan, incl. 3 x salary life assurance

• Annual salary pay review

• Refer a friend scheme

• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).

Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Location: HMP Channings Wood / Torquay Community

Contact: Fixed Term Contract - December 2028

Hours: 37 hours a week. Monday to Friday 8.30 am to 5.00pm

Closing date: 21 October 2026

Key Responsibilities

• Manage a caseload of participants across both custody and community settings.
• Deliver one-to-one and group interventions, providing motivational support and guidance to encourage engagement and positive outcomes.
• Complete pre-release and Through the Gate support, including assessments, action plans, progress reviews and release preparation.
• Build positive relationships that help participants overcome barriers and reduce their risk of reoffending.
• Maintain accurate, timely and high-quality records to meet contractual, operational and compliance requirements.
• Safeguard adults and children by identifying, managing and reporting risks in line with organisational and Probation Service procedures.
• Support participants to access services such as housing, mental health support, substance misuse services and healthcare.
• Work collaboratively with peer mentors, volunteers, prison staff and external partners to deliver coordinated support.
• Meet individual performance targets while contributing to wider team objectives and service outcomes.
• Travel across the allocated prison cluster to deliver services, manage caseloads and attend internal and external meetings.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• To undertake any other duties, as required, appropriate to the post