Trade Counter Assistant / Driver

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Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Role and hours

ROLE: Trade Counter Assistant / Driver

HOURS: 44 per week - Permanent role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday rota

SALARY: £27,936 basic salary per year

BONUS/OTE: Realistic total earning potential of up to £31,536 per year

BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount

BASE: Site Based

What our Trade Counter Assistants do

• Hands-on role, work with the Branch Manager and Branch Supervisor in day-to-day branch operations
• Trade counter sales to achieve sales targets, communicate product knowledge to customers
• Provide exceptional customer service and support to new and existing customers
• Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
• Route planning, safe driving and keeping the company vehicle clean
• Support the Branch Manager with actions and activities on time, in full
• Compliance with Health and Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and branch sales targets
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships
• Assist with the delivery of branch operations
• Provide support and assistance to Branch colleagues as required
• Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

What we need from our Trade Counter Assistants

• Passion and energy to deliver exceptional customer service and achieve business targets
• A hands-on customer focused approach, confident and happy to serve customers
• A commercial approach to drive sales and maximise margins, ensuring customers are satisfied
• Good organisational skills, with ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry software
• A full and valid driving license is essential; an FLT licence could be an advantage
• Previous branch stock take experience could be an advantage
• Comfortable working in a small team and, on occasion, alone
• Experience in a similar role, ideally in a trade/builders merchant/retail, glazing or uPVC environment, could be an advantage

What we offer our Trade Counter Assistants

• Competitive basic salary
• Excellent monthly bonus scheme
• 25 days holiday, plus statutory holidays (normally 33 days in total per year)
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x annual salary
• Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on-the-job training
• Care First Employee Assistance Programme (24/7) for confidential support
• Colleague Referral Programme
• Excellent opportunities to grow with us and progress your career

Referrals increase your chances of interviewing at TieTalent by 2x.

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