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Head of Managed Services & Proactive IT Delivery

Doherty Associates, Inc. london Posted 21 Oct 2026 Closing: 20 Nov 2026
Permanent
£90 - £120

Job Description & Overview

Doherty Associates is seeking a Senior Managed Services Manager to lead UK operations across Service Desk, field engineering and third-line escalation, aligning service design with business strategy. You will build a high-performing, customer-centered team, drive automation and continual improvement, and maintain governance in line with ISO27001/ISO9001 standards.

The role requires senior leadership, strong stakeholder management and a proven track record in managed services delivery,

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Key Details
  • Date Posted: 21 Oct 2026
  • Location: london
  • Employment Type: Permanent
  • Category: IT & Technology
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Employer Information
DO
Doherty Associates, Inc.
Verified Transport Employer

Verified transport and logistics firm operating commercial fleets across the UK network.

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