Transport Administrator

Due to an increase in business Senior Salmon are looking for a Transport Administrator to join our clients team on a temp to perm basis

Key Responsibilities

• Booking customer appointments

• Coordinating and scheduling surveyors and field-based staff

• Planning daily workloads and maximising efficiency of appointments

• Handling customer enquiries and insurance claims

• Managing complaints and resolving customer issues

• Processing documentation and maintaining accurate records

• Updating internal systems and ensuring all customer information is kept up to date

• Liaising with internal departments to ensure work is completed within agreed timeframes

Requirements

• Minimum 9 months' experience within administration, scheduling, logistics, customer service, or call handling

• Excellent communication and telephone skills

• Strong organisational and planning abilities

• Experience coordinating appointments, routes, workloads, engineers, drivers, surveyors, or field-based teams

• Ability to manage difficult conversations professionally

• Confident using computer systems and managing multiple tasks simultaneously

• Previous experience within route planning, transport planning, dispatch, logistics administration

Working Hours:

• Monday to Friday

• 9:00am - 5:00pm

• 37.5 hours per week