Transport Planner

Transport Planner

Location: Norwich

Salary: Salary is open, £33k - £37k (Depending on Experience)

Shift Pattern: 4 on 4 off & MON - FRI available

About the Business We are a leading nationwide logistics and haulage group operating a major family of businesses across the UK. With a massive fleet and extensive warehousing network, we pride ourselves on blending local knowledge with nationwide reach. Our Norwich operation is key to keeping goods moving efficiently, and we focus heavily on customer satisfaction, safety, and operational excellence.

The Role We are looking for a focused Transport Planner to join our bustling Norwich depot.

You will be responsible for routing our diverse fleet, balancing customer delivery demands, and ensuring maximum vehicle utilisation.

This is a fast paced environment where quick thinking and sharp problem solving skills are essential to keep our supply chain running smoothly.

Key Responsibilities

Plan and organise daily delivery routes for our fleet to ensure efficient use of resources

Minimise empty running and control fuel costs through smart scheduling

Liaise directly with drivers, briefing them on schedules and monitoring progress throughout the day

Communicate effectively with customers regarding delivery times and potential delays

Ensure full compliance with driver hours, working time directives, and road safety regulations

Adjust schedules dynamically to handle traffic issues, break downs, or changing client demands

Collaborate with the warehouse team to ensure smooth loading and timely departures

Skills and Experience Needed

Proven experience as a transport planner within a busy UK general haulage or logistics environment

Excellent geographical knowledge of East Anglia and the wider UK road network

Familiarity with transport management systems and vehicle tracking software

Strong awareness of driver hours rules and compliance standards

Outstanding communication skills to manage driver queries and client expectations calmly under pressure

Ability to work well in a team and make sensible decisions when unexpected issues arise

What We Offer

A competitive salary

Opportunities to progress within a highly respected national transport group

A supportive team environment in a stable and growing sector

Company pension scheme and holiday entitlement