Networks & Communications Specialist

Networks & Communications Specialist
Sheffield Hybrid 2 in office / 3 home £35,000-£45,000

We're looking for a Networks & Communications Specialist to join an established organisation's IT team.

This is a hands-on, mid-level networking role where you'll take ownership of day-to-day networking support, troubleshoot technical issues and get involved in infrastructure projects and improvements.

What you'll be doing

• Provide 3rd line support across LAN, WAN, Wi-Fi, routing and firewalls
• Troubleshoot complex networking and connectivity issues
• Support VoIP and unified communications
• Work with suppliers and third-party technology partners
• Support network upgrades, changes and infrastructure projects
• Maintain technical documentation and standards
• Identify opportunities to improve reliability, automation and efficiency
• Work closely with wider Infrastructure and IT teams

What we're looking for

• Solid hands-on experience supporting enterprise networks
• Good knowledge of LAN, WAN, Wi-Fi, routing and firewalls
• Cisco networking / CLI experience
• Experience with VoIP or unified communications
• Strong troubleshooting and problem-solving skills
• Good understanding of IT service management and change processes
• Able to work independently and take ownership
• Strong communication skills and a proactive attitude

CCNA is desirable but not essential - equivalent practical experience will be considered.

Experience with Cisco Webex Calling, Microsoft 365, Azure or wider infrastructure would also be beneficial.

What's on offer?

• £35,000-£45,000
• Hybrid working - minimum 2 days per week in Sheffield
• Technical development and training opportunities
• Exposure to networking projects and wider infrastructure technologies
• Occasional UK travel to sites and suppliers

You'll need a full UK driving licence and access to a car.

If you're a practical networking professional looking for your next move and want a role where you can make an impact rather than simply work through a ticket queue.