Warehouse Administrator

<p class="text-muted mb-3">Warehouse Administrator</p>

<p class="text-muted mb-3">Location: Dartford, Kent</p>

<p class="text-muted mb-3">Salary: £30,000 per annum</p>

<p class="text-muted mb-3">Contract: Temporary with the opportunity to become permanent after 12 weeks for the right candidate</p>

<p class="text-muted mb-3">Working Hours: Monday to Friday, between 7:00am and 6:30pm</p>

<p class="text-muted mb-3">Peak Period Flexibility Required: Hours between 6:00am and 10:30pm during peak periods with a Tuesday-Saturday or Sunday to Thursday shift pattern.</p>

<p class="text-muted mb-3">About the Role</p>

<p class="text-muted mb-3">Our client is a growing 3PL and e-commerce logistics business based in Dartford, providing end-to-end fulfilment and warehouse solutions for a range of customers.</p>

<p class="text-muted mb-3">We are currently recruiting for an organised and detail-focused Warehouse Administrator to join the operation on a temporary basis, with the opportunity to become permanent for the right candidate.</p>

<p class="text-muted mb-3">This is an important role within the warehouse operation, supporting the day-to-day administration of orders, stock, inbound and outbound activity, customer queries and operational reporting.</p>

<p class="text-muted mb-3">The successful candidate will be confident working in a fast-paced warehouse environment, have excellent attention to detail and be comfortable managing multiple priorities while ensuring that system information and operational paperwork remain accurate and up to date.</p>

<p class="text-muted mb-3">You will work closely with Warehouse Supervisors, Stock Control, Operations, Customer Care and other internal teams to ensure the smooth running of the warehouse and fulfilment operation.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Own and maintain the daily order schedule, ensuring expected volumes and workflow priorities are accurate and communicated to Warehouse Supervisors and operational teams.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Monitor operational inboxes throughout the day and respond to customer, supplier and internal queries within agreed timescales.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Maintain accurate system records, order information, ASNs (Advanced Shipping Notices), inventory transactions and operational documentation.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Enter, update and maintain data accurately across warehouse and business systems.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Support the retrieval and investigation of identified consignments, helping to resolve paperwork, delivery and system queries.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Prepare, amend and maintain transport, dispatch and driver paperwork in line with customer</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements and compliance standards.</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Support daily, end-of-day and exception reporting, ensuring key operational information is captured and communicated effectively.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Work closely with the Stock Team to investigate and resolve stock discrepancies, empty-location issues, packing queries and system transaction errors.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Support the administration and closure of customer returns, ensuring records are updated and outstanding actions are followed through.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Assist with complaint investigations by gathering relevant information, documentation and system records.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Work closely with Warehouse Supervisors and operational colleagues to identify and resolve administrative issues that may impact customer service or warehouse performance.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure all administration is completed in line with company policies, procedures, customer</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements and agreed service levels.</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Support the wider warehouse team during periods of increased activity, peak trading and changing operational</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements.</h5>

<p class="text-muted mb-3">Knowledge, Experience & Skills</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Previous experience in warehouse administration, logistics administration, transport administration, fulfilment or customer support is essential.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong organisational skills with excellent attention to detail and accurate data-entry ability.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Competent user of Microsoft Office, particularly Excel, Outlook and Word.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ability to work independently while also working effectively as part of a wider operational team.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ability to prioritise changing workloads and manage multiple tasks within agreed deadlines.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Good attention to detail when dealing with orders, stock information, paperwork and system records.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience using a Warehouse Management System (WMS) is highly desirable.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Previous experience within a 3PL, e-commerce fulfilment, warehouse or logistics environment would be advantageous.</span></li>

</ul>

<p class="text-muted mb-3">Training & Development</p>

<p class="text-muted mb-3">No qualifications required for this role a full on-the-job training plan will be provided to support the successful candidate in understanding the company’s policies, procedures, systems and operational processes.</p>

<p class="text-muted mb-3">How to Apply</p>

<p class="text-muted mb-3">If you have previous warehouse administration experience within a warehouse, logistics, 3PL or e-commerce fulfilment environment and are looking for your next opportunity, we would be keen to hear from you. Please submit your CV for consideration</p>