Warehouse Team Manager

<p class="text-muted mb-3">Warehouse Team Manager – Pallet Network / 3PL</p>

<p class="text-muted mb-3">Full-time | Warehouse & Logistics | Location: Andover, UK | Reports to the Transport Manager</p>

<p class="text-muted mb-3">Salary: £35,000 – £40,000 per annum + benefits</p>

<p class="text-muted mb-3">Hours: Monday – Friday, flexible 8.5-hour shift | Early Shift</p>

<p class="text-muted mb-3">Holiday: 25 days plus bank holidays</p>

<p class="text-muted mb-3">The Role</p>

<p class="text-muted mb-3">Warehouse Team Manager with Pallet Network experience required. Our client, a well-established 3PL logistics provider, is seeking an experienced Warehouse Team Manager to run end-to-end daily warehouse pallet network operations and ensure all customer contractual obligations are met.</p>

<p class="text-muted mb-3">You will lead and motivate your team, have 2 main direct reports, drive KPIs and deliver excellent customer service, while identifying ways to optimise and add value to new and existing customer operations. You will support the site management team in achieving site and Group strategic objectives, and ensure the site meets all legislative, company and customer</p>

<h5 class="fw-bold text-success mt-4 mb-3">requirements, including compliance and external accreditation standards.</h5>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage, mentor and coach direct reports; recruit, train, schedule, appraise, and handle absence and disciplinary matters</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Set clear job expectations and objectives/PDPs, and give regular on-floor and formal performance feedback</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Deliver operating KPIs and metrics: warehouse productivity, vehicle loading/unloading, pick rates and stock counts</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Develop and improve SOPs and processes for receiving inventory management, dispatch and delivery</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Determine product handling, storage and transport</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements, and ensure efficient, cost-effective use of the facility and all warehouse equipment</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Build strong customer relationships and contribute solutions that add value and support organic and inorganic growth</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Embed a lean, continuous improvement culture and regularly review processes against best practice</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Run daily shift-start/toolbox meetings and maintain the communication board</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Set clear, achievable goals with the Operations Manager across quality, service, H&S and profitability</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Maintain a safe working environment; ensure audits, compliance and legal standards are met and exceeded</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Help the site gain and maintain the compliance and external accreditations required</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Escalate quality issues and complete process control and quality records on time</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage site and business communication on a daily, weekly and monthly basis</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Promote internal and external awards; support site security; secondment to other UK sites may be required</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">About You</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Pallet Network experience – essential for this Team Manager role</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Minimum 5 years' experience managing warehouse and logistics operations, including 3PL multi-user depots with a proven track record of developing and leading high-performing teams</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>In-depth knowledge of warehouse management systems, Health & Safety and HR management</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>H&S certification and good working knowledge of H&S, HR and transport legislation</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Budget and cost management experience; advanced Microsoft Office skills</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong communicator who builds good relationships with customers, staff and senior management</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Flexible, customer-focused and comfortable managing change and competing priorities</span></li>

</ul>

<p class="text-muted mb-3">Salary, Hours & Benefits</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Salary: £35,000 – £40,000</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Hours: Monday – Friday, flexible 8.5-hour shift between 4am-7pm | Typical start time will be around 5:00am/5:30am</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>25 days holiday plus bank holidays</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Matched pension scheme and Life Assurance</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Employee Assistance Programme for you and your family</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Access to a dental app and an employee discount platform</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Enhanced Family Friendly policies</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Cycle to Work scheme</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Training and development opportunities</span></li>

</ul>

<p class="text-muted mb-3">TO NOTE: Should you not hear back within 14 days of your application, please assume that you have been unsuccessful. Due to high applicant volume for these positions, only the most relevant candidates will be contacted.</p>

<p class="text-muted mb-3">TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note that by applying for this position you consent to TLP processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the TLP website, or it can be provided upon request</p>