Air Import Clerk
Job Description & Overview
<p class="text-muted mb-3">Air Import Clerk</p>
<p class="text-muted mb-3">Location: Office based, Slough nr Heathrow</p>
<p class="text-muted mb-3">Salary: £35,000 - £39,000 DOE</p>
<p class="text-muted mb-3">Hours: Monday to Friday, 9am - 5:30pm, plus 4 hours on one Sunday in three</p>
<p class="text-muted mb-3">Are you an experienced Air Import Clerk looking for your next opportunity within international freight forwarding?</p>
<p class="text-muted mb-3">I'm working with a well-established, global freight forwarding and logistics business looking to recruit an experienced Air Import Clerk / Operator to join their busy Heathrow operations team.</p>
<p class="text-muted mb-3">This is a great opportunity to join a successful international organisation, working within a fast-paced environment where you'll be responsible for coordinating air import shipments, managing documentation and ensuring customers receive an excellent service throughout the process.</p>
<p class="text-muted mb-3">The Role</p>
<p class="text-muted mb-3">You'll be involved in the day-to-day management of air import shipments, coordinating the process from initial documentation through to final delivery, while working closely with customers, suppliers and internal teams.</p>
<h5 class="fw-bold text-success mt-4 mb-3">Key responsibilities will include</h5>
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<p class="text-muted mb-3">Managing and coordinating air import shipments, ensuring they are processed accurately and efficiently.</p>
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<p class="text-muted mb-3">Preparing and checking import documentation, customs paperwork and relevant shipping records.</p>
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<p class="text-muted mb-3">Handling air waybills (HAWBs and MAWBs) and associated freight documentation.</p>
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<p class="text-muted mb-3">Liaising with customers, airlines, suppliers and haulage companies to coordinate shipments and deliveries.</p>
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<p class="text-muted mb-3">Arranging collections and deliveries, ensuring customers are kept updated throughout the process.</p>
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<p class="text-muted mb-3">Handling customer enquiries and resolving any shipment-related issues.</p>
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<p class="text-muted mb-3">Preparing quotations, checking supplier charges and processing shipment invoices.</p>
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<p class="text-muted mb-3">Ensuring compliance with relevant customs procedures and import regulations.</p>
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<p class="text-muted mb-3">Maintaining accurate records and working closely with colleagues to ensure smooth daily operations.</p>
<h5 class="fw-bold text-success mt-4 mb-3">About You</h5>
<p class="text-muted mb-3">We're looking for someone with solid experience in air imports or international freight forwarding who is confident managing shipments and dealing directly with customers.</p>
<p class="text-muted mb-3">Ideally, you'll bring:</p>
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<p class="text-muted mb-3">Previous experience in Air Import operations within freight forwarding.</p>
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<p class="text-muted mb-3">A good working knowledge of customs clearance procedures and import documentation.</p>
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<p class="text-muted mb-3">Familiarity with air waybills, consolidations and relevant freight systems.</p>
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<p class="text-muted mb-3">Excellent customer service and communication skills.</p>
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<p class="text-muted mb-3">Strong attention to detail and organisational skills.</p>
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<p class="text-muted mb-3">The ability to prioritise workloads and work effectively in a busy, fast-paced environment.</p>
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<p class="text-muted mb-3">A proactive, flexible approach and the ability to work both independently and as part of a team.</p>
<p class="text-muted mb-3">Hours & Package</p>
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<p class="text-muted mb-3">Salary of £35,000 - £39,000, depending on experience.</p>
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<p class="text-muted mb-3">Monday to Friday, 9am - 5:30pm.</p>
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<p class="text-muted mb-3">Four hours of Sunday cover on a rota basis, one Sunday in every three, included within the salary.</p>
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<p class="text-muted mb-3">Opportunity to join an established global freight forwarding business.</p>
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<p class="text-muted mb-3">Busy, varied operational role within an experienced team</p>
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Key Details
- Date Posted: 13 Oct 2026
- Location: Slough, Berkshire
- Employment Type: Permanent
- Category: Distribution
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