Customs and Operations Clerk
Job Description & Overview
<p class="text-muted mb-3">Customs and Operations Clerk</p>
<p class="text-muted mb-3">Mon - Friday - 9:00 - 17:00 (7 hours per day) 1 hour unpaid lunch.</p>
<p class="text-muted mb-3">Our client is currently recruiting for a Customs and Operations Clerk to join their growing team based in Wickford, supporting import/export customs and import operations.</p>
<p class="text-muted mb-3">The customs team are responsible for ensuring that all import and export activities of the organisation are handled in accordance with all national and international regulations and controls. As a Customs and Operations Clerk, you’ll become an integral part of a close-knit team that supports the daily movement of goods across borders and be involved in import operations; arranging deliveries and providing a high level of customer service to their clients.</p>
<p class="text-muted mb-3">the successful candidate would need to be able to promote and implement the companies core values making sure the teams you work with are all included. The key to success in the workplace is to work hard but have fun along the way.</p>
<p class="text-muted mb-3">Main Duties and Responsibilities:</p>
<p class="text-muted mb-3">· Completing customs entries for both imports and exports.</p>
<p class="text-muted mb-3">· Managing customs enquiries and audits, liaising with relevant internal and external stakeholders as necessary.</p>
<p class="text-muted mb-3">· Be aware of legislation and changes in regulation impacting customs processes.</p>
<p class="text-muted mb-3">· Monitor the Customs duty/VAT deferment statements to ensure that all deferred amounts are correct and that guarantee limits are not exceeded.</p>
<p class="text-muted mb-3">· Tracking import shipments and providing timely shipment updates to clients.</p>
<p class="text-muted mb-3">· Organising collections and deliveries.</p>
<p class="text-muted mb-3">· Learn all aspects of the import and export process;</p>
<p class="text-muted mb-3">· Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;</p>
<p class="text-muted mb-3">· Liaise between Hauliers, Suppliers and agents to obtain up to date shipment information.</p>
<p class="text-muted mb-3">· Ensure customers are fully informed of the progress of their shipments;</p>
<p class="text-muted mb-3">· Provide transport companies with the relevant information to ensure customer delivery</p>
<h5 class="fw-bold text-success mt-4 mb-3">requirements are met;</h5>
<p class="text-muted mb-3">· Ensure correct documentation is on file and act accordingly as set out in the instructions;</p>
<p class="text-muted mb-3">· Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;</p>
<p class="text-muted mb-3">· Cover the export operations when required;</p>
<p class="text-muted mb-3">· Any other duties as required by management for the smooth and efficient operation of the department; and</p>
<p class="text-muted mb-3">· Complete all related apprenticeship work as required.</p>
<p class="text-muted mb-3">Essential</p>
<h5 class="fw-bold text-success mt-4 mb-3">requirements</h5>
<p class="text-muted mb-3">· Understanding of international trade and customs processes.</p>
<p class="text-muted mb-3">· Strong organisational skills and ability to prioritise multiple tasks.</p>
<p class="text-muted mb-3">· Proactive, dynamic, and willing to take responsibility.</p>
<p class="text-muted mb-3">· Excellent communication skills both written and verbal.</p>
<p class="text-muted mb-3">· Experience with a customs broker, freight forwarder or company with international trade is preferred</p>
<p class="text-muted mb-3">What's in it for you?</p>
<p class="text-muted mb-3">· Generous holiday allowance which rises with service</p>
<p class="text-muted mb-3">· Competitive salary and benefits</p>
<p class="text-muted mb-3">· Recognition awards and Incentives</p>
<p class="text-muted mb-3">· Real career opportunities</p>
<p class="text-muted mb-3">· Team bonding opportunities and events</p>
<p class="text-muted mb-3">· To be part of a fast-moving exciting company with a great team of people</p>
<p class="text-muted mb-3">· And much more…</p>
<p class="text-muted mb-3">You will need to live and breathe our values and be able to work in a fast-moving environment with a great team of people. This role needs an innovative and agile approach to constantly implement change and improve the operation.</p>
<p class="text-muted mb-3">You’ll enjoy working collaboratively with a dedicated focus on driving results.</p>
<p class="text-muted mb-3">You will be resilient – accepting and learning from mistakes and building future solutions. You will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do.</p>
<p class="text-muted mb-3">Delivering your potential.</p>
<p class="text-muted mb-3">Hupsoo Ltd operates as an employment business and is an equal opportunities employer. We are a member of the Recruitment and Employment Confederation (REC) and fully committed to the principles of equality, diversity, and inclusion in all areas of recruitment. We adhere to the Equality Act 2010 and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All candidates are considered on the basis of their skills, experience, and suitability for the role</p>
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Key Details
- Date Posted: 06 Oct 2026
- Location: SS11, Rawreth, Essex
- Employment Type: Permanent
- Category: Distribution
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