Junior Export Operator

<p class="text-muted mb-3">Junior Export Operator - Freight Forwarding - Thurrock </p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">About the Company</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">Our client is a UK-based NVOCC (non-vessel operating common carrier), handling groupage and consolidated LCL sea freight, both import and export. They work with customers and overseas agents across a wide range of destinations. The position is office based within their export team.</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">This is an excellent opportunity for someone early in their career who wants to learn the freight forwarding business properly. Reporting to the export team, the successful candidate will start by supporting the experienced operators on the desk and assisting the documentation supervisor, taking on more of the work as they learn, with the potential to progress to handling their own trade lane.</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">The ideal candidate will have a genuine interest in freight forwarding and shipping, with excellent attention to detail and the sense to ask questions when unsure rather than guess. Full training will be provided, and no prior freight experience is required.</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">Junior Export Operator - The Details</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">Full-time, permanent position</p>

<p class="text-muted mb-3">Monday to Friday, 08:30 - 17:30</p>

<p class="text-muted mb-3">20 days holiday plus all UK bank holidays</p>

<p class="text-muted mb-3">Full training provided</p>

<p class="text-muted mb-3">Clear opportunity to progress and take on your own trade lane</p>

<p class="text-muted mb-3"> </p>

<h5 class="fw-bold text-success mt-4 mb-3">Junior Export Operator - Requirements</h5>

<p class="text-muted mb-3">A genuine interest in learning freight forwarding and shipping</p>

<p class="text-muted mb-3">Accurate and careful with detail, as much of this work is about getting information right first time</p>

<p class="text-muted mb-3">Organised, with the ability to keep on top of several things at once</p>

<p class="text-muted mb-3">Good written and spoken English, with the ability to write a clear, professional email and speak confidently to customers on the phone</p>

<p class="text-muted mb-3">Friendly and polite, and happy working as part of a small team</p>

<p class="text-muted mb-3">Comfortable with Microsoft Office packages</p>

<p class="text-muted mb-3">Willingness to ask questions and take direction  Desirable:</p>

<p class="text-muted mb-3">Any previous office, administration or customer service experience</p>

<p class="text-muted mb-3">Any exposure to freight, shipping, logistics or import/export, including placements or part-time work  Junior Export Operator - Responsibilities</p>

<p class="text-muted mb-3">Help direct queries to the right person</p>

<p class="text-muted mb-3">Keep shipment details accurate and up to date</p>

<p class="text-muted mb-3">Chase customers and suppliers for documents and information</p>

<p class="text-muted mb-3">Arrange shipping documentation and support the documentation supervisor with all necessary tasks</p>

<p class="text-muted mb-3">File paperwork and keep records in order</p>

<p class="text-muted mb-3">Answer straightforward queries from customers and overseas agents by phone and email</p>

<p class="text-muted mb-3">Support the experienced operators on the desk</p>

<p class="text-muted mb-3">Provide general support to the export team  About Us</p>

<p class="text-muted mb-3"> </p>

<p class="text-muted mb-3">Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website privacy-policy</p>