Operations Manager

<p class="text-muted mb-3">FTS Group has a Fantastic opportunity to be part of a nationally recognised catering supplies business based in Harlow, Essex. We are excited to be recruiting a Operations Manager for a full time, permanent position with fantastic benefits.</p>

<p class="text-muted mb-3">Job Details:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Monday to Friday</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Hours vary dependant on business needs</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Generally based on 8 hours per day</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Salary: £54,366.00 per annum + 10% OTE</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Anuual Leave: 28 days per annum including bank holidays</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Location: Harlow, Essex</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<p class="text-muted mb-3">Finance</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Develop an annual site budget for submission to senior management.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure that warehouse and Transport operational costs are maintained within the agreed budget.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Provide regular and ad hoc operational reports as requested.</span></li>

</ul>

<p class="text-muted mb-3">Leadership</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage Recruitment, inductions, development and retention of staff to the required or agreed numbers and calibre.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Continuously assess staff against indentified performance criteria and address any issues of performance in line with company policies.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure reporting and any subsequent training</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements are met and regularly reviewed.</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure regular reviews with all colleagues including an Annual Review are completed in line with Bunzl policies.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Creates an environment in which managers feel motivated to do their best work and empowered to make decisions relevant to their area of responsibility.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Recognises and rewards high performance whilst dealing with poor performance in appropriate manner.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Implement and Drive site engagement through local and business initiatives.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure attendance levels are managed in line with current Company standards.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure all disciplinary investigations are detailed, fair and consistent. Be able to carry out disciplinary, grievance and appeal hearings up to and including dismissal.</span></li>

</ul>

<p class="text-muted mb-3">Operational Efficiencies</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage resources across the branch to optimise business results.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Monitor the effective implementation of any policy or process changes.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage branch performance in line with the business KPI’s and targets.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Identify, propose, and deliver continuous improvement plans across all operational activities.</span></li>

</ul>

<p class="text-muted mb-3">Customer Service</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure customer service levels are met against company objectives, through measuring and taking corrective action where necessary.</span></li>

</ul>

<p class="text-muted mb-3">Health and Safety</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Constantly manage colleague health and safety through regular, scheduled and noted welfare meetings.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Maintain fleet operations in line with legal</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements and Bunzl SHEQ and transport policy.</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensures compliance with all relevant HR, Security, SHEQ policies and procedures.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure all accident and near misses are reported in line with company policy.</span></li>

</ul>

<p class="text-muted mb-3">Essential Skills:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>High-level management experience within a transport and warehousing environment.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Knowledge of regulatory compliance related to transportation and warehousing.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>High-level budgeting/financial planning experience within a transport and warehousing environment.</span></li>

</ul>

<p class="text-muted mb-3">Please submit your CV to apply</p>