Shipping Coordinator

<p class="text-muted mb-3">Shipping Coordinator</p>

<p class="text-muted mb-3">Location: Grays, Essex</p>

<p class="text-muted mb-3">Salary: £28k-£32k + Benefits</p>

<p class="text-muted mb-3">Hours: 35 Hours per week (Flexible 3-Week Shift Rotation with lieu time: 07:00-15:00 / 08:00-16:00 / 09:00-17:00)</p>

<p class="text-muted mb-3">Contract Type: Full-time, Permanent</p>

<p class="text-muted mb-3">About the Opportunity</p>

<p class="text-muted mb-3">Are you a proactive supply chain professional with hands-on experience in customer order processing, haulage coordination, or export documentation?</p>

<p class="text-muted mb-3">A market-leading, global manufacturing business is seeking a versatile Shipping Coordinator to join their team near Grays, Essex. Managing the complete Order-to-Cash process, you will serve as the crucial hub connecting internal teams, external clients, logistics providers, and freight agents.</p>

<p class="text-muted mb-3">This role offers a varied daily workload in a well-established company with a collaborative, supportive site culture.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<p class="text-muted mb-3">Customer Service & Order Management: Receive and process UK and international customer orders via SAP/Smiles, ensuring accurate pricing, up-to-date account records, and prompt resolution of product queries.</p>

<p class="text-muted mb-3">Logistics & Freight Coordination: Arrange domestic haulage via TMS, liaise with loading teams and freight forwarders, and generate shipping/export documentation (including CMRs).</p>

<p class="text-muted mb-3">Export & Customs Support: Work alongside shipping agents and Customs/Excise guidance to ensure export procedures run smoothly and export cells remain informed.</p>

<p class="text-muted mb-3">Carrier & Billing Liaison: Manage daily pre-billing queries, monitor carrier delivery performance, and report on monthly service levels against contracts.</p>

<p class="text-muted mb-3">Stock Control & Inventory: Maintain accurate stock systems, log incoming/outgoing shipments, and advise industrial and logistics teams on stock availability versus demand.</p>

<p class="text-muted mb-3">Site Administration: Assist with visitor and traffic management systems, attend weekly performance reviews, and support wider operations during peak periods.What We're Looking For</p>

<p class="text-muted mb-3">Experience: Proven track record in a dual Customer Service and Despatch/Logistics environment.</p>

<p class="text-muted mb-3">Education: Minimum of 5 GCSEs (or equivalent); formal qualifications in International Trade, Export, or Logistics are highly advantageous.</p>

<p class="text-muted mb-3">Systems Skills: Previous experience using SAP or similar enterprise ERP software is strongly preferred.</p>

<p class="text-muted mb-3">Documentation Knowledge: Familiarity with export paperwork, freight forwarders, and haulage coordination.</p>

<p class="text-muted mb-3">Flexibility & Work Ethic: Willingness to work a rotating 3-week shift pattern (07:00-15:00 / 08:00-16:00 / 09:00-17:00) with occasional overtime during peak demands (compensated via time in lieu).</p>

<p class="text-muted mb-3">Licence: A full UK driving licence is preferred due to the location.What's on Offer?</p>

<p class="text-muted mb-3">Varied & Engaging Role: Perfect balance of customer care, supply chain coordination, and stock control.</p>

<p class="text-muted mb-3">Balanced Hours: A manageable 35-hour standard week with a structured shift rotation and flexible lieu time system.</p>

<p class="text-muted mb-3">Global Backing: Join an established, world-class manufacturer offering stability and professional development.How to Apply</p>

<p class="text-muted mb-3">If you have the administrative precision and supply chain experience to excel in this role, apply today!</p>

<p class="text-muted mb-3">ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity</p>