Warehouse & Logistics Manager

<p class="text-muted mb-3">Job Title: Warehouse & Logistics Manager</p>

<p class="text-muted mb-3">Location: Chelmsford</p>

<p class="text-muted mb-3">Salary: £42,500 starting salary</p>

<p class="text-muted mb-3">Job Type: Permanent, Full Time. Monday-Friday: 7.45am-5:00pm (30-minute unpaid break) - 43.75 hours per week working pattern, with no weekend work.</p>

<p class="text-muted mb-3">The Plumbing Distribution Company Ltd (PDC) is a successful, family-run B2B distribution business that has proudly served plumbing merchants since 2006.</p>

<p class="text-muted mb-3">We are built around gold-standard service, reliability, trust and continuous improvement. After 20 years of growth, we are entering an exciting new period of expansion.</p>

<p class="text-muted mb-3">We are now looking for an experienced Warehouse & Logistics Manager to take overall responsibility for our warehouse and delivery operation and play a key role in the next stage of PDC's development.</p>

<p class="text-muted mb-3">The Role:</p>

<p class="text-muted mb-3">This is a hands-on management position with responsibility for the day-to-day running of our warehouse and logistics operation.</p>

<p class="text-muted mb-3">You will lead and manage our Warehouse & Logistics Assistant Manager, drivers, and warehouse operatives, ensuring that goods are received, stored, picked, loaded and delivered safely, accurately and efficiently.</p>

<p class="text-muted mb-3">You will be responsible for planning resources, managing workloads and schedules, monitoring performance and maintaining high standards of stock control, health & safety, and customer service.</p>

<p class="text-muted mb-3">Working closely with the Directors and wider management team, you will use operational data and KPIs to identify problems, improve processes and drive continuous improvement.</p>

<p class="text-muted mb-3">We are looking for someone who is comfortable being visible and hands-on within the operation, while also having the leadership skills and commercial awareness to plan ahead, manage performance and make sound day-to-day decisions.</p>

<h5 class="fw-bold text-success mt-4 mb-3">Key Responsibilities</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Take overall responsibility for the day-to-day warehouse and delivery operation.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Lead, motivate and manage warehouse and logistics employees, including induction, training, performance, and development.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Plan daily and weekly staffing, workloads, delivery schedules, and resource</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements.</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Oversee goods-in, storage, picking, packing, loading, and dispatch operations.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Maintain high standards of stock accuracy and investigate discrepancies, damage, losses, and picking errors.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Coordinate delivery routes and schedules, responding effectively to customer</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">requirements, traffic, vehicle issues, and staff absence.</h5>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Manage driver performance, vehicle checks, defects, incidents, and vehicle-related records.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Monitor operational KPIs including picking accuracy, delivery performance, stock accuracy, productivity, customer issues, vehicle utilisation, and staffing efficiency.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Maintain a safe, organised, and efficient warehouse, ensuring company health & safety procedures are followed.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Ensure appropriate training is completed, including manual handling, equipment use, safety procedures, and role-specific training.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Work closely with Sales and Customer Service to resolve delivery, stock, and customer issues promptly.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Identify opportunities to reduce errors, waste and unnecessary costs and improve warehouse layout, workflow, and transport efficiency.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Provide regular operational and KPI updates to the Directors.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Take ownership of day-to-day operational problems and escalate significant matters appropriately.</span></li>

</ul>

<h5 class="fw-bold text-success mt-4 mb-3">About You</h5>

<p class="text-muted mb-3">To be successful, you will need:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Previous management experience within warehouse, logistics, distribution, or a similar operational environment.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience managing warehouse teams and/or delivery drivers.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience leading a team of around 10-12 people, or a similar-sized operational team.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong organisational, scheduling and resource-planning skills.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Good knowledge of warehouse processes and stock control.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience managing delivery schedules, routes, and vehicle operations.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience using KPIs to monitor and improve operational performance.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Strong leadership and people-management skills.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Experience supporting employee training, development, and performance management.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A practical, solutions-focused approach to problem solving.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Excellent communication and interpersonal skills.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Good IT skills and confidence using business, stock, or warehouse systems.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A good understanding of workplace health & safety.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>The ability to remain calm, organised, and decisive in a busy working environment.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A hands-on approach and willingness to work alongside the team when required.</span></li>

</ul>

<p class="text-muted mb-3">What We Offer:</p>

<ul class="list-unstyled job-desc-list mb-3">

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>Company bonus scheme linked to agreed targets and KPIs.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A senior role with genuine responsibility and influence.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A stable, family-run business with a strong track record and ambitious growth plans.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>The opportunity to develop and improve a growing warehouse and logistics operation.</span></li>

<li class="d-flex align-items-start mb-2"><i class="mdi mdi-circle-medium text-success fs-15 me-2 mt-1"></i><span>A supportive environment where ideas, accountability and continuous improvement are valued.</span></li>

</ul>

<p class="text-muted mb-3">PDC is committed to a fair and inclusive recruitment process. If you require a reasonable adjustment to participate in any stage of the recruitment process, please let us know.</p>

<p class="text-muted mb-3">Applicants will be required to demonstrate their right to work in the UK as part of the recruitment process.</p>

<p class="text-muted mb-3">Please click APPLY to be redirected to our platform, in order to complete your application.</p>

<p class="text-muted mb-3">Candidates with the relevant experience or job titles of; Warehouse & Logistics Manager, Warehouse Manager, Logistics Manager, will also be considered for this role</p>